Ultimate Guide
As IMPACT's Content Manager, she works closely with the Dꦇirector of SEO to identify targeted content and organic search opportunities. On a day-to-day basis, she is writing lots of new content and revamping old, making sure all evergreen content aligns with IMPACT's core philosophies (especially those outlined in Mꩵarcus Sheridan's They Ask, You Answer).
Since search engines have made a wealth of information available with the click of a mouse, there has been a shift in the way buyers research and purchase products and services. Not only are buyers researching their purchase♑s online, but they’re tir🐻ed of traditional outbound marketing avenues that are interruptive of their day-to-day life, such as paid ads, billboards, and cold calls.
In fact, roughly to ignore your messaging in the first place, and prefer to weigh their options themselves instead of speaking with a sales te꧂am during the awareness stages of the buyer’s journey.
What are you supposed to do𓂃 w🐷hen most of your buyers go to great lengths to ignore you and prefer to make educated purchase decisions on their own?
Enter content marketing, which is now 𝔍one of the most effective ways to establish your business as the premier voice in your industry and build trust with your buyers. As you create content for your business, it helps you show up where your buyers are searching for their information.
Maybe you’ve tried to publish content before, but it’s not giving you the results you were expecting. Content marketing, while it might seem like a simple concept, can be difficult to pull off well. It should help you build a strong relationship with buyers and foster a genuine connection. These results take a lot of time and effort — and they🤪 don’t ꦑalways work overnight.
Here, we’re going to explain the basic concepts of content marketing — plus introduce you to some of the major elements of an effective framework and approach to content marketing that has 168极速赛车平台:worked for hundreds of our clients called 168极速赛车平台:They Ask, You Answer.
These resources will help your business make its content marketing strategy far more effective and actually worth all the ꦜtime and effort you’re putting into it.
Content marketing done right — think high-value, customer-centric blog posts, white papers, video, etc. — can prove to be an effective way to generate exponential growth in your traffic, leads, and sales.
Here’s what to know.
Content marketing is a strategy that uses blog articles, videos🐼, guides, and more to attract buyers🌳, build trust in your company, shorten your sales cycles, and ultimately help people buy your products and services.
It’s what we teach here at IMPACT, day in and day out, whether it’s in the daily 168极速赛车平台:training we provide our clients, in the 168极速赛车平台:content we create ourselves🐭, or when people educate themselves at their own pace using our .
Especialꦐly when it comes to creating content that builds strong business-customer relationships — where your buyers feel so satisfied that they not only buy from you repeatedly, but also become an advocate of y🌳our brand.
This can only happen by 👍fostering a genuine connection, which our content marketing framework, They Ask, You Answer, can help you achieve.
While content marketing s🐻ometimes takes a lot of work across myriad platforms to be successful (think blog articles, videos, guidebooks, ebooks, podcasts, case studies, and more), it is certainly worth the effort.
When done right, content marketing benefits your business in the following ways:
Content marketing can help your website rank higher in search engines for the keywords and phrases bu🍎yers use during their research process, especially when you’re able to tap into the questions your buyers are asking. This in ꦐturn generates more organic traffic and better-qualified leads to your website.
As explained in Marcus Sheridan’s book , the best content marketing strategies obsess over answering every question your buyers ask — especially the difficult ones. We recommend starting with articles we call 168极速赛车平台:The Big 5, and then refining your content around specific keyword research (from 168极速赛车平台:Semrush, , or other keyword tools).
When you create high-quality, ungated content such as articles and pillar pages that answer your reader’s questions and help them solve their problems, you build trust with your readers and nudge them closer to becoming customers.
This is because consumers will see your business as a helpful resource rather than just a brand out t🔴o get their money. This helps more people feel comfortable filling out forms on your site (which means more conversions).
Effective content marketing not only earns more clicks and views, but also keeps visitors scrolling and clicking through to view more pages. In other words, better content keeps prospects on your site and engaged with your brand longer.
Not only does great content help build stronger customer relationships, but search engines take notice and weigℱh this in your rank.
Great content marketing can also help shorten sales cycles. It helps leads become more qualified and educated (and more likely to close faster). But you can also create 168极速赛车平台:sales enablement content that is specifically designed to help close more deals for your sales team.
Using a content marketing strategy we call 168极速赛车平台:assignment selling, sales reps intentionally use educational content about your products and services to resolve concerns and answer the que🐈stions of prospects before a sales conversation.
Content marketing than traditional marketing methods, such as paid advertising, banner ads, bi♓llboards, and commercials, according to reporting from Demand Metric.
This is because content marketing takes advantage of low- or no-cost tools, such as blogging, SEO, and social media. While paying a seasoned, skille🐼d professional to own your content strategy can come at a significant cost, the work builds upon itself and generates a greateꦺr ROI over time.
When your business focuses on educating (rather than selling to) your prospects, you have the ability to showcase your expertise and humanize your brand.
This helps build trust with your target audience — and trust is the💙 key to significant gr𝄹owth.
For more information about the benefits of content marketing and to get the most out of your strategy, check out these eye-opening 168极速赛车平台:content marketing statistics.
The 168极速赛车平台:content marketing funnel is a customer-centered ca🅺mpaign that uses targeted educational content at all points of the buyer’s journey to attract your ideal prospective customers and move them along toward making a purchase.
The content marketing funnel helps your marketing team understand which pieces of content are the most important to create and why. This helps them focus their content marketing efforts so that they are not only narrower in scope, but also more effective.
The three content marketing funnel stages are:
Content that is created to educate buyers who are first searching for information about how to solve their pain poiไnts are at the top of the funnel (T💙OFU). At this point in the buyer’s journey, your prospects might not know the solutions to their problems just yet.
They are likely searching for content that describes their pain points𓂃 and explains the possible solutions. For example, a buyer during this phase of the content marketing funnel might be searching for answers to questions such as “Why is there mold in my basement?”, “Why am I getting headaches all the time?”, or “Where are the best places to go on vacation with my family?”
Considꦚeration ph൲ase or middle-of-the-funnel (MOFU) content helps prospects choose which solution is the best for their problem as they consider all the options. At this point, they are more aware of the possible solutions to their problems, but they are learning more about those so♒lution🐷s and need help choosing which works best.
Here’s where you want to answer questions such as “What’s the diffeᩚᩚᩚᩚᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚrence between…?” It could be a comparison between products and services you offer, or even explaining the similarities and differences between your offerings and your competitors’.
This is where content, such as customer journeys or testimonials, helps prospects decide which company to purchase from. Purchase phase — or bottom-of-the-funnel (BOFU) — content that helps in this phase includes anything🌄 that willꦡ explain what it looks and feels like to be a customer of that business.
Let’s look at which types ꦉof content make sense at e🔜ach of these phases.
As you build out your content marketing strategy and your website, here are some of the most effective 168极速赛车平台:types of content marketing your business can use to gather and convert more leads and build better relatio༺nships with your buyers.
We’ve broken them out according to wꦐhere your prospects are in the buyer’s journey:
Discovery (TOFU) content that helps🌃 educate your🍸 prospects and explain the possible solutions to their problems:
Consideration (MOFU) content that helps your prospe♛cts compare all the possible solutions:
Purchase (BOFU) content that helps your prospects make that final choice:
Now that you know which types of conte🌊nt work well for each phase of the buyer’s journey, h🌠ere are some examples to inspire your content marketing efforts.
We keep saying this, but it’s so important that it bears repeating: Your main goal when building an effective content-based marketing strategy is to build authority and trust with prospects through education.
In fact, two-thirds of adults in the United Sta꧋tes say when making a big purchase. To establish this trust, you need to create high-quality content that is useful, whether someone decides to purchase what you have to offer or not.
These 168极速赛车平台:content marketing examples will show you the right way to buil🅷d𒆙 trust with your buyers.
This awareness-phase ෴video by IMPACT client Mazzella answers one of the first questions buyers will ask about your products: What is [your product] and what does it do?
After answering♛ the initial question, they also go into the different parts of the crane and how they work. These types of explainer videos help your prospects understand more about what your products and services can do for them.
In this comprehensive blog article, IMPACT client West Roofing Systems grabs buyers before they even know the solution to their prob🎶lems. It goes over all the signs and symptoms prospects may be facing and what to do to minimize the damage.
This problems article is an example taken from 168极速赛车平台:The Big 5 playbook. Written and published by Marcus Sheridan’s company, River Pools, the article shows you how🐲 to build trust with your content by explaining all the things that could go wrong with a product you sell.
And it doesn’t stop there — it also offers solutions to c𒅌onsider, such as how to fix spider cracks and avoid color fading.
When homebuyers are comparing options, they🌺 often ♛look up questions starting with “What’s the difference between…” In this case, lender Rocket Mortgage answers this question for buyers who want to learn more about the difference between short sales and foreclosures.
They also offer a chance for buyers to go a bit deeper into the mortgage application process 🔯by offering to help them see what they qualify for with a 🔴loan generator.
When your buyers narrow down their options, they begin to ask BOFU questions, such as how much do your products and se♈rvices cost? This example by IMPACT client Berry Insurance shows how to do it ♍right.
Notice how specific the article is (How Much Does Commercial Flood Insurance Cost in MA?). This works 🥃well because Berry Insuranc🧜e only covers a local area.
Ok, so your prospects are ready to buy, but they want to know one final thing: How have others found working with your business? Customer journey videos are great for helping buyers get over this last purchasing hurdle and learn to trust that you’l🎶l be able to help them solve their problems.
We love this example from Zoom talking about how HubSpot is using Slack and Zoom to improve their communication abilities — especially while working remotely. It shares a customer experience൩ while also showing how these technologies can help.
Now it’s time to build your actual 168极速赛车平台:content marketing strategy. Here, we’re going to shaꦚre with you the best ways to set your business up 🐻for success:
The first s🌟tep to ♌creating a successful content marketing strategy is to get buy-in from your business’s leadership. There are a couple reasons this is important:
168极速赛车平台:Host a workshop where the benefits of content marketing are covered, or get everyone on board by explaining how content marketing can solve for 168极速赛车平台:shared values (such as the fact that buyer behavior has changed and trust is the foundation of strong businesses). Seek out input from relevant deℱpartments when you create content, either by interviewing them as subject matter experts or asking them for their thoughts, as this can help accelerate buy-in a🅰nd help identify industry trends.
The companies we’ve worked with that get the most inbound marketing wins the fastest do one very simple thing: They hire a full-time content manager. This person is ultimately the backbone of your inbound marketing efforts and willꦇ help you bring content creation in-house.
This way, you have more control over the content creation process and can capture the voice of your business best, because at the end of the day, no one knows your business more than the people who work there. No freelancer or agency will ever be able to capture that for you, and outsourcing is one of the 168极速赛车平台:content marketing mistakes many businesses make.
To get the most out of your content marketing efforts, you need sales and marketing to be extremely aligned — and this is difficult to do without buy-in. This makes creating customer-driven, high-quality content for assignment selling far easier because you will have youꦚr sales team involved.
We also suggest you create a 168极速赛车平台:revenue team with all t🅠he strongest players from your sales and marketing teams. They should meet twice a month to go over which content the sales team needs to close more deals and evaluate how the content already created is working.
What marketing goals do you want to achieve? Depending on your industry, this is a key area to consider, including how world events may affect your plans. While your purpose shouldn’t change due to external factors, your annual goa☂ls — and outcomes — could fluctuate greatly.
In our article, 168极速赛车平台:How To Set Marketing Goals, IMPACT CEO Bob Rꩲuffol🎃o explains how to set these goals within the revenue targets of your business.
Customers need different content at different stages of their buyer’s journey. Early on, they might be more focused on their problems than on the possible solutions. This “awareness stage” buyer is askin🦂g different questions than someone who is in the final stages, deciding between two options.
The perfect content strategy provides engaging con🥂tent across the entire customer lifecycle, so keep track of the✃ questions your buyers ask at each phase and use their questions to create your buyer personas and content.
There’s nothing more satisfying than building a repository of 168极速赛车平台:content marketing tools that help us do our jobs better each day. They smo🍃oth out our processes, automate our repetitive tasks, and make us more effective anꦍd efficient.
Here are the tools that every conte♌nt marketer should consider, as they can greatly help improve the way you’re able to reach prospects and turn them into paying customer🌞s.
HubSpot is an incredible CMS for digital marketers. The content ROI reporting that’s possible when you have both the marketing and sales hubs is unbeatable,💜 and it helps you identify which content marketing tactics are working and which ones aren’t bringing in new customers.
I🃏t’s one thing to be able to show traffic and lead growth to the rest of the company, but it’s quite another wheಌn you can actually show how specific pieces of content helped a deal close.
Sure, a lot of other platforms offer similar options (ei🥀ther under one roof or as disparate pieces), but HubSpot just does it better than anyone else.
The primary use of Semrush is as a keyword research tool, as it providℱes crucial insight into how many keywords a website is ranking for and how popular those keywords are.
But Semrush also offers analysis 🌃far beyond just keywords, including technical SEO, backlinking, competitive research, brand monitoring, and content gaps. It’s an invaluable tool that helps you build a strategy for organic search success.
Surfer SEO is an analysis and planniꦉng tool that lets you quickly create an SEO-centric content strategy with pillar pages, supporting content, and more.
With SERP analysis, content planning, and auditing functions, you can quickly get an understanding of the competitive landscape around each topic. Additionally, Surfer has a plugin that allows you to send recommendations directly through Google Docs to your ♓writing team so they can see in-depth recommendations for each page’s primary and secondary keywords as well as the supporting language they should use to achieve search success.
We’ve been a remote organization f🔥or a while now. But no matter how long you have been remote, things can🔯 still get lost in translation when you rely solely on text to communicate with anyone.
Th൲at is why is such a staple here at IMPACT. Being able to attach a personal video to🧔 a proposal, follow up after meetings, respond to a customer, or just the ability to show up with a smile dramatically improves your ability to create better relationships with your coworkers and customers.
To top it off, after you send a video, you getꦜ a notification when 💦someone viewed it and can see how much they’ve watched.
When you need to customize your con꧑tent and images, Placeit is the tool forಞ you. With thousands of pre-made images and the ability to upload your own images too, the possibilities are endless.
You can also try out different💎 versions of your images before you purchase and download what you need, which makes the tool a quick and easy way to create feature images, o🅺r any images you might need.
There are thousands of 168极速赛车平台:content marketing metrics, spanning dozens of categories.
We’ve narrowed down our list to seven🐲 KPIs that will help your businesꦫs track what’s working and what isn’t so you can adjust your strategy accordingly.
Here’s what to track:
The most important metri🐽c to tr🏅ack — especially when you’re first starting out — is publishing at least three pieces of high-quality content (articles, video, etc.) each week.
When you publish valuable and transparent content on a regular basis that is properly optimized, search engines will recognize that your website provides lots of useful information, and you will rank high♓er and faster in SERPs.
Organic traffic is one of the best ways to measure how well your company is educating people (more traffic means more people💟 are finding you). It’s also a leading indicator that you’ll be getting more leads and sales. The more people who are on your site, the more opportunities you have to convert leads.
After publishing lots of content, it’s exciting to🐓 see the organic traffic pouring in; however, you want to be sure it’s not just any traffic — but the right tra🍎ffic.
Measuring your contact conveไrsion rate can help you gauge this.
To calculate your contact conversion rate, divide new contacts by the number of total website sessions. A strong contact conversion rate means your website visitors are clicking on your calls-to-📖action (CTAs) and filling out forms, exchanging their personal information for content they find valuable.
You want to know the content you’re creating is not onl✤y driving more organic traffic to your site, but that it’s also increasing sales opportunities.
By applying the principles of The Big 5, ꦛyou’ll attract real potential customers who have problems that your company can help them solve. This creates more (and better) opportunities for your sales team and shortens the sales cycle.
Speaking of shortening the ꦛsa💧les cycle, one of the biggest lessons we teach at IMPACT is the importance of aligning marketing and sales.
The revenue team is in charge of developing and executing a content strategy that can be used to increase closing rates and close deals faster — and we do this with the process of 168极速赛车平台:assignment selling. When your content is working as it should, your sales cycle will b🍌e shorter, so tracking this is a strong indication of how well you’re creating content and using it in the sales process.
When your website starts ranking for the top keywords in your industry, it showಌs that your dedication to providing valuable content and being the No. 1 teacher in your space is paying off.
This creates a snowball effect, because as your content ranks w꧃ell, your overall SEO success improves — which means mo𒊎re visibility on those search SERPs. In turn, the speed at which your content produces results increases.
When your sales are increasing as a direct result of the content you’re creating, it’s no surprise this indicates a content marketing win. Again, content-tracking tool🐠s such as HubSpot can tell you exactly where — specific articles or videos —🔥 a prospect entered your site, and how many pieces of content they touched before making a purchase.
This means you will never second guess whether the time and energy you’re putting into your content marketing initiative are actually worth it 🎃— you will have the numbers to back you up.
Since the costs of content marketing can vary so widely, we’re going to provide average prices based on the assumption that✅ you want the highest quality work.
You can go to Fiverr and get someone to write a $10 blog post for you, but it likely won’t be 🌳the quality content you need to win over readers or rank in search engines — and the same goes for almost every content marketing task.
With that in mind, the estimates here focus on how much you should expect t🅘o pay if you want ಞto see real results:
You will alsoಌ have software costs to think about. While you can get a basic subscription for free, the industr🐠y-standard Salesforce ranges from $25 per user per month to $300 per user per month.
If you want to kick your con🏅tent marketing strategy off in the fastest and most effective way possible, here’s what to do:
If you’re ready to commit to content marketing, you first need to make sure you have the right people in the right seats. IMPACT recommends having both a content manager and a videographer on staff to🍨 han𝔉dle the increased content production load.
This is a crucial early step, and it’s nearly impossible to get started with content marketing before you’ve at least got a 168极速赛车平台:content manager on your team.
An internally educated team of content marketers will create content — such as blog articles, videos, and email cam🍸paigns — that represents your company’s subject-matter expertise, core values, and voice. They’re invested in your company’s success in a way that no freelancer or marketing firm can be.
Once your content manager is in place, begin to develop your 168极速赛车平台:content strategy. You can start by answering this one question: What ques⛦tions are your sales reps hearing from buyers?
Your goal with content production should be to publish three articles per week, so develop a content calendar and populate it with topics that answer your buyers’ questionꦗs.
Next, meet with your sales team and brainstorm a list of 15–20 topics your buyers want you to answer. We recommend starting with the articles that drive the most traffic and convert the most leads, such as 168极速赛车平台:The Big 5.
When meeting with the sales team, work with the content manager to determine which buyer questions would best be answered in video. In many cases, a single topic can yield both a video and an article. As such, it’s important for the videographer and content writer to plan content production together. We recommend starting with 168极速赛车平台:The Selling 7, which are videos that drive the most revenue.
At 🌜IMPACT, our content team meets with our sales team (the revenue team) every other week to brainstorm. Once we make a list of topics and questi൲ons, we use an upvoting system to determine priority.
These meetings serve to:
When an articl𝔍e gets pub💧lished, make sure the sales team knows about it. If it’s not meeting their needs, revise it.
Also, as you begin to build a library of content, keep in mind that you may need to update older articles i💖f certain details change.
Once you’ve published a good number of articles, dive into the data to evaluate how they’ve performed. Use the tools at your disposal to track t♎heir traffic, position in search, connection to closed deals, and more.
Use Google Analytics, Google Search Console, keyword growth tools like Semrush or Ahrefs, and CMS tools like HubSpot to monitor the s🏅uccess 🅰of your content thus far.
Then, decide how you’ll use that data to tweak 💯underperℱforming content and celebrate the content wins you have.
Here at IMPACT, we teach businesses how to succeed with inbound using the 168极速赛车平台:They Ask, You Answer framework. It’s just one of the many reasons we’ve been able to help our clients become some of the best 168极速赛车平台:inbound marketing case studies out there.
To take the first step toward implementing They Ask, You Answer in your business, 168极速赛车平台:talk to one of our advisors who can wa⭕lk you through how to se🔥e these incredible results at your own company.
If you’d like☂ to read more before you reach out, here are some additional resources:
If you’re still feeling overwhelmed, you can 168极速赛车平台:reach out to our mastery team for guidance. They can walk you through what our ൩coaching or hands-on tr𓆏aining program entails and lead you along the way toward content marketing success.